Q1. What is your terms of packing?
A: We pack the countertop in very strong seaworthy wooden crate with fumigation.

Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% against BL Copy. We'll show you the photos of the products and packages
before you pay the balance.

Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF,

Q4. How about your delivery time?
A: Generally, it will take 10 to 20 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.

Q5. Can I get samples?
A: Yes, we will send you free samples, but you have to pay the shipping cost for samples.

Q6. Can I order my vanity top? what is the cost? and what edge profile you can offer?
A: Yes, you can order your vanity top, and please send us the vanity plan and let us know what materials you want for your vanity and thickness,then we will give you free estimate, for the kitchen edge, we can supply lots of vanity edge, like Og, Bullnose, Beveled, Eased etc....

Q7. I am very concerned the sink hole?How can I make sure the sink will fit the sink hole?
A: Please do not worry, before we cut the sink, we will use the sink to make a template then use the sink template to cut the sink. this will make the sink fit the sink hole.

Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

1--Wide ranges of products are available for different styles and sizes.

2--Knowledgeable sales representatives are available to reply all inquiries and e-mails within 24 hours. We could also offer professional advices to meet your satisfactory.

3--Friendly Customer Service:

a. We would confirm every details with you before production to avoid any mistake;

b. Our cost man will select the right quarry and factories for your orders.

c. Our experienced QC will follow up the orders to ensure quality

d. Our sales will update you order and shipping status until you get them smoothly..

4--Quality Control:Our QC will check products pc by pc before packing.

5--Timely Delivery:We always send out containers within agreed time.

6--Guarantee:We guarantee to replace or refund any wrong or broken products that caused in our side.

Thanks for you reading and if you need more detail or interested in our products please contact us.

We sincerely expect to cooperate with you.